Refund Policy

This site sells food supplements, so we do not accept returns. We will replace a product only if it is damaged or defective.

For Damaged or Defective Products

If you receive a defective, damaged, or incorrect product, please contact us within seven (7) days of receiving the product so that we can evaluate and correct the problem.

To be eligible for an exchange:

1. The item must be in the same condition as when you received it, unused or unworn, with tags attached, and in the original packaging.
2. A receipt or proof of purchase is also required.

Inquiries

Please direct any inquiries regarding returns, exchanges, or refunds to

akitomo-motoi@toeishinayku.com.